Archive for December, 2015

I visit the Boston area frequently. On my most recent visit I became aware that The Boston Globe was planning to switch its home-delivery vendor, and that the switch would take place beginning Monday, Dec. 28. The Globe sent a letter to all subscribers alerting them to the switch, and providing a new toll-free customer-service number and a new home-delivery URL. So far, so good (although everyone with whom I’ve had occasion to discuss this has questioned why the excellent delivery service they had been getting needed a change at all). (more…)

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