So, as anyone who’s turned on a news show in the last week has undoubtedly heard, we had a little snow here last weekend. (To recap for those who don’t know: October snowstorm hit Oct. 29: very unusual, leaves still on the trees thanks to a very wet summer, weight of snow took trees and branches down all over northern New Jersey, the Hudson Valley, Connecticut, central Massachusetts and New Hampshire.) And yes, my house has been without power since last Saturday evening — five days and counting, at this point. For those keeping score at home, that’s longer by a full day than the power outage following Hurricane Irene. (more…)
Posts Tagged ‘crisis communications’
Rant, Part I: On the Importance of Good Planning and Communication
Posted in Community Institutions, tagged communications plan, crisis communications, customer service, disaster plan, Facebook, GPS, Hurricane Irene, interactive map, JCP&L, Jersey Central Power and Light, power outage, searchable map, snowstorm, social media, transparency, twitter on November 3, 2011| 2 Comments »
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