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Posts Tagged ‘customer service’

The First Energy website on the afternoon of Thursday, Nov. 3

So, as anyone who’s turned on a news show in the last week has undoubtedly heard, we had a little snow here last weekend. (To recap for those who don’t know: October snowstorm hit Oct. 29: very unusual, leaves still on the trees thanks to a very wet summer, weight of snow took trees and branches down all over northern New Jersey, the Hudson Valley, Connecticut, central Massachusetts and New Hampshire.) And yes, my house has been without power since last Saturday evening — five days and counting, at this point. For those keeping score at home, that’s longer by a full day than the power outage following Hurricane Irene. (more…)

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Update: Here’s an excellent long story from the Washington Informer about how the closing of a post office would affect one neighborhood in Washington, D.C., including some discussion of the “village post office” concept and why the postal workers’ union thinks that won’t work. (more…)

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